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Can't log in to My Account

Stu1983
First Timer
Message 6 of 6

Switched over to TalkTalk yesterday from Now TV and account was created. I'm trying to log in today but keep getting the "Oops" screen with a message saying "page not found".

 

Due to go live on Sept 25th but it's like my account doesn't exist?! 

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5 REPLIES 5

Message 2 of 6

Yes am able to log in now. Thank you! 

Message 3 of 6

Hi @Stu1983

 

Thanks, Can you try to log in again, You may need to reset your password. 

 

Let me know how it goes. 

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Message 4 of 6

Hi that's done. Thanks 

Arne-TalkTalk
Support Team
Message 5 of 6

Hi @Stu1983

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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