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Cancellation/ Termination of Contract- not in country

First Timer
Message 3 of 3

I presume the subject should be self explanatory. 

I’ve left the country and do not intend on coming back. I still have around 12 months remaining on my 18 month contract, but I believe that I’m better off finding a solution regarding cancellation then having to pay the cancellation charge for services which I won’t even be using in the coming future. Adding to this I’ve already paid surplus to what I’ve used- I’ve had to pay the standard charge even for a month for which I was abroad- hence I intend to cancel the whole contract since I won’t be here anymore, and avoid the cancellation charge. 

Suggest me a solution with which we can proceed forward.
many thanks


Community Star
Message 1 of 3

@skshi032 If you are calling from outside the UK the number you need is +44 203 441 5550.


Community Star
Message 2 of 3

@skshi032, you signed up for 18 months and that is what Talktalk is entitled to hold you to, regarding early termination fees. 


You can phone the UK number:


03451 720046 (Monday to Saturday after 9am BST). Normally that is the only point of contact for cancellation. 


Details of the cancellation process and charges are here:


If you need further help, complete your community forum profile details for TT staff to identify your account. It's particularly important to add your Talktalk landline number. 


Go via your avatar/name; settings; Launch Profile Wizard. 


Staff reply on here Monday to Friday. 


Your thread is in the queue for attention. Staff reply from oldest to newest threads, and there can be a backlog after the weekend. Please look out for their response. 

Gliwmaeden2, a fellow customer.