on 10-07-2021 10:52 PM
I presume the subject should be self explanatory.
I’ve left the country and do not intend on coming back. I still have around 12 months remaining on my 18 month contract, but I believe that I’m better off finding a solution regarding cancellation then having to pay the cancellation charge for services which I won’t even be using in the coming future. Adding to this I’ve already paid surplus to what I’ve used- I’ve had to pay the standard charge even for a month for which I was abroad- hence I intend to cancel the whole contract since I won’t be here anymore, and avoid the cancellation charge.
Suggest me a solution with which we can proceed forward.
10-07-2021 11:15 PM - edited 10-07-2021 11:18 PM
@skshi032, you signed up for 18 months and that is what Talktalk is entitled to hold you to, regarding early termination fees.
You can phone the UK number:
03451 720046 (Monday to Saturday after 9am BST). Normally that is the only point of contact for cancellation.
Details of the cancellation process and charges are here:
If you need further help, complete your community forum profile details for TT staff to identify your account. It's particularly important to add your Talktalk landline number.
Go via your avatar/name; settings; Launch Profile Wizard.
Staff reply on here Monday to Friday.
Your thread is in the queue for attention. Staff reply from oldest to newest threads, and there can be a backlog after the weekend. Please look out for their response.