on 26-07-2021 04:24 PM
Second attempt as first post got eaten.
I changed provider due to the change in cost mid contract and have now received my final bill of £120.49.
I both swapped within the allowed time (I had until the 25th July) and informed TalkTalk by phone, chat, and when called by the retentions team (twice).
As I'm actually owed a small amount I will be cancelling the direct debit (due 2nd August).
If you can get this fixed before then and save me the hassle that would be fantastic.
on 30-07-2021 11:10 AM
Hi ARandomTalktalker, I can take a look at this for you. I've sent you a personal message to get more information.