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Cancelling Yodel despite Cancelling the Engineer and Order!

Iwish
Participant
Message 4 of 4

I cancelled the order after some hassle.

Account returned to current service 

Despite this, Yodel contacted to say a delivery imminent. No way to cancel.

Problem: I'm away and don't want my neighbours bothered. 

How do you stop delivery? 

Waste of time and money in this system. I realise my time isn't important but what a waste of staff time. 

 

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3 REPLIES 3

Message 1 of 4

Hi Iwish,

 

Thanks for letting us know, we'll be here if you need any further help.

 

Thanks, 

Jo

 

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Iwish
Participant
Message 2 of 4

Thanks but I think I eventually diverted it. I got through to someone at Yodel . My reply to you seems to be lost so hope this works.

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Arne-TalkTalk
Support Team
Message 3 of 4

Hi Iwish

 

The parcel will be returned if there is no one home. 

 

Did you get an Order number and I can check?