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Cannot login to MyAccount

giuliob
First Timer
Message 5 of 5

Hello,

 

I’ve tried to login to my account but every time I put the details in it says that either email address or password is wrong, but I’m sure they are the right ones as they have always worked. I tried to switch browsers and clear history/cache but still no luck!

 

any ideas of what might have happened?

 

Thanks

Thanks,
Giulio
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4 REPLIES 4

Message 1 of 5
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Message 2 of 5

Hi Arne, yes I was! Thanks for the follow up

Thanks,
Giulio
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Arne-TalkTalk
Support Team
Message 3 of 5
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Arne-TalkTalk
Support Team
Message 4 of 5

Hi @giuliob

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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