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Cannot view my itemised calls

Jo_Ro
First Timer
Message 2 of 2

Hi @Arne-TalkTalk, every time I try to view my itemised calls for my latest bill, I get the following error message:

 

"There is a technical issue, please contact us."

 

The same error also shows when trying to view itemised calls for previous bills. This issue has been present ever since I joined TalkTalk in Dec 2019.

 

I have tried in Firefox and Chrome and the issue exists on both browsers.

 

My profile also updated as requested.

.
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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

@Jo_Ro Thank you for starting your own topic. 

 

I've been able to replicate this, so will report it to the My Account team. 

 

In the meantime you should still be able to download the bill with the usage if you scroll down the page to the bottom. 

 

Regards

 

 

 

 

 

 

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