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Change of Account

Dave-B
First Timer
Message 3 of 3

Hi

I`ve recently changed owner of account to myself & have received written confirmation that this has been done from Talk Talk. Although now I am unable to access the account, the process to follow on the letter does not work the links do not exist apparently & customer services refuse to speak to me as I don`t meet security standards?

The process of getting the account ownership changed was a slow & laborious task now this, dealing with Talk Talk has become very frustrating.

Kind regards
Dave-B
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2 REPLIES 2

SocialTeamJo
Support Team
Message 1 of 3

Hi Dave-B,

 

Really sorry for the delay.

 

Please let us know if you still need help with this.

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 2 of 3

@Dave-B, have you managed to access your My Account yet?

 

We've kept escalating your thread, but staff seem to have missed it.

 

Arne is away for quite a while - hopefully you'll get a response from staff covering this board soon.

 

I'll re-escalate this thread yet again!

 

 

Gliwmaeden2, a fellow customer.
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