on 02-12-2021 12:19 PM
I have as stated on the web page written to TalkTalk PO Box 675 Salford M5 0NL to request a change of ownership form. I have received a letter stating a link http://help2.talktalk.co.uk/my-account-bills/change-owner-my-account to print and download the form. This link takes me back to the web page stating to write in to request the Chang of ownership form. No download page. I appear to be going around in circles. Can anyone offer a solution to how I can obtain the change of ownership form? or would it be better to just cancel my account and start again with a different phone provider.
on 06-12-2021 12:39 PM
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
02-12-2021 11:19 PM - edited 02-12-2021 11:25 PM
@ilambert, staff can send you the form by email.
You do then need to print it off and post it back, signed by both parties etc.
Please add your Talktalk landline number to your community forum profile details so that staff can identify your account. Go via your avatar/name; settings; launch profile wizard.
If this is not picked up on Friday, please look out for a response after the weekend.
I'll escalate this into the workflow, so it will be in the queue for attention from staff.