on 17-01-2022 01:53 PM
13-01-2022 11:14 PM - edited 13-01-2022 11:40 PM
As this changes the account owner, @cabelino17, it's relevant to the billing message board, so I'll move this thread to that section of the forum for staff attention.
You must add your Talktalk landline number to your community forum profile details for them to identify your account etc.
Please go via your avatar/name; settings; launch profile wizard.
Your thread is in the queue for attention.
I'll move the thread you posted earlier in the week out of the way - that hadn't escalated into the workflow, as the software sometimes glitches.
This one should receive attention Friday, or after the weekend.