11-10-2021 09:14 AM - edited 11-10-2021 09:17 AM
Please add your Talktalk landline number to your community forum profile details, @johngs21, for staff to identify your account and email the form to you when they pick up your thread later in the week.
Your thread is in a queue for attention.
Go via your avatar/name; settings; launch profile wizard to complete your profile.
If you find a form available via a web search, it's better not to use it. Several people have found it has not been accepted for processing, so must be an out of date version of it.