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Contract Renewal

Donna_McQueen
First Timer
Message 3 of 3

Hello TalkTalk,

 

My most recent bill was much higher than the usual (£49.01 compaired to the £23 I'm used to paying with TalkTalk) due to my contract being up. If someone here could help me to renew my contract and go back to the usual price I'm paying, that would be appreciated.

 

Thank you,

 

Donna

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

HI @Donna_McQueen 

 

Thanks for your post. 

 

It does sound like your contract and discounts have expired So I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046 

 

You can also try going through My Account.

 

Hope that helps. 

 

.

 

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martswain
Philosopher
Message 2 of 3

@Donna_McQueen 

 

Contract renewals cannot be negotiated here and staff are not in a position to offer any discounts.

 

Check your online account for any offers first.

 

Do your research on comparison sites for the product and extras you need and armed with your target price call 0345 172 0046 and ask for the Loyalty Team.

 

Make sure you only get what you want, TV is often added by default but can be removed when calling.

 

Lines are open as notified on this page

 
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