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Contract end date

PaulHD
Popular Poster
Message 6 of 6

Where do I find the contract end date within MyAccount.

What is the process for moving house.

We likely wont be taking up TalkTalk straight away as we are moving to a temporary accom first.

I cant find this information anywhere.

 

 

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5 REPLIES 5

ferguson
Community Star
Message 1 of 6

PaulHD
Popular Poster
Message 2 of 6

OK tried another browser. Seems to work.

Yours must be one of the very few commercial sites that doesnt like Firefox with an ad blocker.

What number do I need to call to cancel and how much notice do I need to give. Cant find that easily either.

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ferguson
Community Star
Message 3 of 6

Looks like you are getting a blank page, it should look something like this:

 

Screenshot 2021-09-23 at 11.45.13.png

Make sure pop-ups are enabled, or try a different browser. 

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PaulHD
Popular Poster
Message 4 of 6

All I see under My Package is the following. No contract end date. Only my phone number and account number.


TV, Broadband and Calls

Account number:

xxxxxxxxxx

Phone number:

xxxxxxxxxx

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ferguson
Community Star
Message 5 of 6

Log in to My Account, select My Package and you can see your contract end date there.

 

You cannot put your service in abeyance if you are moving to temporary accommodation, you will have to cancel and then re-order at any future new address.

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