on 04-12-2021 10:54 AM
My direct debit failed for the first time for some reason on the 02nd of November. However, I paid by my debit card the same day. I am still charged 12.5 extra.
Why is this charge despite paying on the same day ? Its unfair.
on 06-12-2021 03:18 PM
on 04-12-2021 11:03 AM
If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Please bear in mind that they won't be back online until Monday.