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Direct Debit

Jeff Cotmore
First Timer
Message 3 of 3

I have just discovered that an amount has been going out monthly to Talk Talk on Direct Debit from my business account.  I have cancelled the Direct Debit.

I have no paperwork to set against this expenditure. I suspect it may be broadband for an office we no longer occupy, but I have no information at all about it.

I have an account number/payment reference but I cannot access any information on the Talk Talk site. It does not recognise my email address and therefore I can't access My Account.

Anyone help?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi Jeff Cotmore

 

Your will need to use the support center for TTBusiness  https://supportcentre.talktalkbusiness.co.uk/home

 

Hope you get it fixed. 

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fr8ys
Community Star
Message 2 of 3

Sorry but this forum is for residential customers.

 

You will need to contact the business team to discuss  with them.

https://www.talktalkbusiness.co.uk

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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