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on 08-12-2021 08:08 PM
Hi,
I am very worried. I have just renewed my contract using prepay and I have been charged twice.
On my bank transactions, I have one charge of £300 followed by a second charge of £300.
Please can someone help me before this is taken out of my account.
Many thanks
on 13-12-2021 10:17 AM
Hi bpercy27
I can see that a refund has been requested for the 2nd payment.
Sorry for any confusion caused.