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Double Charge for Pre-pay Contract

bpercy27
First Timer
Message 2 of 2

Hi, 

 

I am very worried. I have just renewed my contract using prepay and I have been charged twice. 

 

On my bank transactions, I have one charge of £300 followed by a second charge of £300. 

 

Please can someone help me before this is taken out of my account. 

 

Many thanks 

B
1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi bpercy27

 

I can see that a refund has been requested for the 2nd payment. 

 

Sorry for any confusion caused. 

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