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Early termination

Susan38
First Timer
Message 3 of 3

Hi.

 

I am about to switch to another provider. If I sign up to them today my talk talk contract will likely be terminated approximately 1 week early. Will I be charged a 1 month early termination fee for this, or am I only charged for whole months?

Thanks.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Susan38

 

Thanks for your post. 

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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ferguson
Community Star
Message 2 of 3

As i understand it early termination fees are calculated on a pro-rata basis, whole month costs are shown in the help article by way of illustration. So you would be charged for the exact number of days. 

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