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Echo Dot Promotion - Code not received

acol1
First Timer

on ‎20-06-2022 08:50 PM

Message 6 of 6

Hi,

 

I was supposed to receive an Echo Dot code by email after 37 days of renewing, but it has been over 100 days now and after several emails saying it would be sent still nothing has been received.

 

Can someone please look into this and send the email code?

 

Thanks

0 Likes
5 REPLIES 5

Arne-TalkTalk
Support Team
In response to acol1

on ‎30-06-2022 11:16 AM

Message 1 of 6

Hi @acol1

 

Did you receive my PM?

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star

on ‎30-06-2022 10:24 AM

Message 2 of 6

I'll re-escalate this for you, @acol1.

Gliwmaeden2, a fellow customer.
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acol1
First Timer

on ‎29-06-2022 09:34 AM

Message 3 of 6

I replied to the message and answered the questions, but have received no response since and still no email code.

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Arne-TalkTalk
Support Team

on ‎21-06-2022 12:16 PM

Message 4 of 6

Hi @acol1

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star

on ‎20-06-2022 11:39 PM

Message 5 of 6

@acol1, staff reply during the day. 

 

No need to post the duplicate topic, so I'll move that out of the way.

 

 

Gliwmaeden2, a fellow customer.
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