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Echo Dot Promotion - Code not received

acol1
First Timer
Message 6 of 6

Hi,

 

I was supposed to receive an Echo Dot code by email after 37 days of renewing, but it has been over 100 days now and after several emails saying it would be sent still nothing has been received.

 

Can someone please look into this and send the email code?

 

Thanks

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5 REPLIES 5

Message 1 of 6
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Gliwmaeden2
Community Star
Message 2 of 6

I'll re-escalate this for you, @acol1.

Gliwmaeden2, a fellow customer.
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acol1
First Timer
Message 3 of 6

I replied to the message and answered the questions, but have received no response since and still no email code.

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Arne-TalkTalk
Support Team
Message 4 of 6

Hi @acol1

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Message 5 of 6

@acol1, staff reply during the day. 

 

No need to post the duplicate topic, so I'll move that out of the way.

 

 

Gliwmaeden2, a fellow customer.
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