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Echo Dot offer

Carter22771
First Timer
Message 6 of 6

How do I go about receiving my echo dot and plug that was part of my sign up deal? I haven’t received any update into it?

Tcarter
5 REPLIES 5

Message 1 of 6

Hi @Carter22771

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

0 Likes

Gliwmaeden2
Community Star
Message 2 of 6

I'll re-escalate this for you, @Carter22771.

Gliwmaeden2, a fellow customer.
0 Likes

Message 3 of 6

Hi Jo,

 

Yes it has been more than 37 days since my order went live. I looked through my emails but still haven’t received my gift code? 

Tcarter
0 Likes

SocialTeamJo
Support Team
Message 4 of 6

Hi Carter22771,

 

Amazon Gift codes are sent via email 37 days from when the order goes live, has it been more than 37 days since going live?

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 5 of 6

Add your Talktalk landline number to your community forum profile details, @Carter22771, and the staff will reply during the day later in the week. 

 

They need this information to identify your account. 

 

Please go via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.