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Email contact

Keloli89
First Timer
Message 3 of 3

Was online chatting and asked to cancel contract but got cut off before it was confirmed. Now too late for chat how can I contact them in WRITING?

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2 REPLIES 2

ferguson
Community Star
Message 1 of 3
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I8this
Philosopher
Message 2 of 3

If you'd like to write to us, please address your letter to:

TalkTalk (TTR)
PO Box 675
Salford
M5 0NL

To help us deal with your query quickly, please confirm the following information.

  • Your full name

  • Your TalkTalk phone or mobile number

  • Your signature

And one of the following:

  • The 3rd & 6th characters of the password we ask for when you speak to Customer Services

  • The last 4 digits of the bank account number or payment card you use to pay for your service

  • Your TalkTalk account number

  • Personal security answer provided when you step up your TalkTalk account

If you chose to write to us, your letter will be given to one of our specialist agents who will always attempt to contact you by telephone to resolve your query.

 

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