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Email not recognised

Catherine Neale
First Timer
Message 3 of 3

Hi, Can't register account as Email address not recognised. Please help.

obscured for customer security

 

Catherine
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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Catherine Neale

 

The landline number you have given is for an account  disconnected in 2015 is it correct?

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Gondola
Community Star
Message 2 of 3

Hi Catherine

 

Are you trying to register a new MyAccount using a tiscali email address? You're only allowed to register a new MyAccount using a non-TalkTalk address that's not been previously used for a customer MyAccount. 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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