Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Engineer Charges

Techman81
Conversation Starter
Message 4 of 4

Hi,

 

I've been charged for an Openreach engineer visit and want to know why? 

The engineer said my master socket was the problem and changed it. This still hasn't resolved my problem by the way.

So it wasn't anything to do with my internal wiring - I don't have any therefore I'm asking for this charge to be removed please.

 

My contract is due up in 6 weeks and will escalate this to a complaint if this charge is not removed.

 

I look forward to hearing from you.

Many thanks

0 Likes
3 REPLIES 3

Message 1 of 4

No problem Arne. No point wasting your time when it's now been done..

 

Thanks!

0 Likes

Techman81
Conversation Starter
Message 3 of 4

This has now been resolved by an Online Chat agent.