Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Engineer charge

Dalian
First Timer
Message 2 of 2

I've noticed an engineer charge on my most recent bill relating to a visit on 09/12 where the engineer in question replaced my openreach box with a new one, yet when I look up why I might have been charged it says "You won’t be charged for faults caused by Openreach equipment."

 

If this is the case, why have I been?

0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @Dalian

 

I can investigate this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

0 Likes