on 20-09-2021 09:03 AM
I left TT 3 months ago. Got an email about y credit balance, but following the links, signing in, going to the billing page (doesn't work) doesn't give me an option to get my credit balance refunded. Maybe I shouldn't be surprised but after three months maybe talktalk should be crediting back ex customers balances. I cant even get to a chat window.
on 20-09-2021 03:42 PM
on 20-09-2021 03:30 PM
My Account should still be active for you with an option available to request any refund due. Was the credit a pro-rata amount after you had paid your final bill, or for something else?