Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIBRE 65 AMAZON ECHO DOT FREE GIFT RENEWAL OFFER

DocSue
First Timer
Message 4 of 4

Hi. We received an e mail about the free Echo Dot and Smart Plug on 13/04/21 if we renewed for 18 months. We renewed on 26/05/2021 to Fibre 65 and were told we would be sent a code via e mail 37 days after renewal. Our renewal date was 8th July and we have still not received a code. This is almost 10 weeks. Where is our code?

Thanks

Guy Woodroffe

 

Sue Woodroffe
3 REPLIES 3

Message 1 of 4

Hi @DocSue

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

0 Likes

DocSue
First Timer
Message 2 of 4

Thanks - have done that. Talktalk account is in my husband's name Dr Guy Woodroffe but he is currently unavailable. 

Sue Woodroffe
0 Likes

Gliwmaeden2
Community Star
Message 3 of 4

Please complete your community forum profile details, @DocSue, for Talktalk staff to identify your account. 

 

It's particularly important to add your Talktalk landline number. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
0 Likes