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FIBRE-65 GIFT VOUCHER MISSING £80

jab13
Chatterbox
Message 9 of 9

Signed up to Fibre 65 with TalkTalk and eventually went live on 5/7/21 (approx 39 days later than originally planned ... very long story).  Anyway, I am now due an £80 Amazon gift voucher but have not received anything as yet … the initial email provided a link to click to check on voucher status BUT when clicking on the link to check the status of my voucher I receive a response from a company who claim they are not the issuing company of said voucher. What is going on and where is my voucher?  Who should I contact to get the Voucher?

8 REPLIES 8

Message 2 of 9

Thank you for your help. 

FYI: eMail Voucher received 28/9/21.

0 Likes

Message 3 of 9

Hi jab13

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

0 Likes

Message 4 of 9

Hi @jab13

 

Not sure what happened to your other replies, looks like then went in the spam quarantine section.

 

I have escalated this and will contact the team responsible and get back to you when they reply

 

Regards 

 
 

ferguson
Community Star
Message 5 of 9

@jab13 I can see your latest posts, please wait for Arne to reply. 

jab13
Chatterbox
Message 6 of 9

Hello Arne,

This is my fourth reply...do my post keep disappearing as they have numbers in them?

Yes, I used Quidco on 18th May 2021.

Any help much appreciated.

Thank you.

0 Likes

jab13
Chatterbox
Message 7 of 9

I have replied to your email above twice now and both posts have disappeared!

 

0 Likes

Arne-TalkTalk
Support Team
Message 8 of 9

Hi @jab13

 

Can you give me some more information please; 

 

When you ordered was a comparison site was used? 

 

This will help track the sale.