on 20-08-2021 01:15 AM
joined Fibre 65 to talktalk and go live on 27/4/21 . I am now due my £80 gift voucher which is overdue and have not received any email and when clicking on the link to check the status of my voucher I receive a response from a company who claim they are not the issuing company of said voucher.
on 02-09-2021 10:59 AM
on 01-09-2021 10:09 AM
on 24-08-2021 04:06 PM
on 20-08-2021 01:50 AM
@mrschan36. Thank you for your patience.
The thread you started nearly 3 weeks ago didn't escalate into the workflow for staff attention. Their software is glitchy just now, and I'll tell them that it failed in this instance.
I'll remove the post you added to another customer's thread, as it won't receive a response from staff.
Stick to this one now, and please look out for a response from forum staff in the next couple of days or so.