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Fibre 150 deal, with a free Alexa - when do i get the Alexa?

systemdown
Popular Poster
Message 7 of 7

Hi, 

I have recently signed up to the Fibre 150 deal, with a free Alexa etc and free calls.

I have the call package, but there is no mention anywhere now of the Alexa.

When am I likely to receive it?

 

cheers

Ian Holmes
6 REPLIES 6

Message 1 of 7

Hi @systemdown

 

Thank you for confirming security

 

I will escalate this to the team responsible for the codes, asking them to sent it out ASAP. 

 

Regards
 

0 Likes

Message 2 of 7

Hi,

 

i've still not heard anything.

I followed the instructions in your message and just get this message

"Secure Verification

Thanks, we'll get back to you soon."

Ian Holmes
0 Likes

Message 3 of 7

Hi @systemdown

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

Message 4 of 7

Hi,

It's now past the 37 days since my order went live.

I've had no communication from TalkTalk about the Amazon Gift etc..

 

thanks

 

 

Ian Holmes

systemdown
Popular Poster
Message 5 of 7

Cheers, I have a week to go then.

I shall keep a watch out.

 

thanks

Ian Holmes
0 Likes

SocialTeamJo
Support Team
Message 6 of 7

Hi systemdown,

 

You should receive an Amazon Gift code 37 days from when the order goes live. Can you advise if your order went live within the last 37 days?

 

Thanks,

Jo