Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fibre 35/TalkTalk TV

jbuchanangb
Philosopher
Message 4 of 4

I successfully renewed my contract online from Faster Fibre to Fibre 35. Prior to renewal I did not have the TalkTalk TV Boost. This has been added albeit with an 18 month period of £4pm discount which effectively makes it no charge. However I would prefer that it was not there. What is the best way to cancel this boost?

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
0 Likes
3 REPLIES 3

ferguson
Community Star
Message 1 of 4

Thanks for that. And you are right, you can't do it yourself, it's not technically a Boost. 

0 Likes

jbuchanangb
Philosopher
Message 2 of 4

Called them. Spoke to Petra. Boost has been removed. Email confirmation received. She tried to tell me I could have removed the boost myself using "My Account". I don't think I could have. Anyway, done now.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
0 Likes

ferguson
Community Star
Message 3 of 4

Live chat/call customer services, they can remove it for you. 

0 Likes