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Fibre 65 inclusive calls

eddecross
First Timer
Message 4 of 4

Hi, my contract ends next month. I just tried to renew on Fibre 65 because it was £29.95 including unlimited UK calls (see attached). But when I click through the next page shows a £14 charge for UK calls as a boost.  Please advise how I can get the advertised offer.

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3 REPLIES 3

Message 1 of 4

Hi eddecross,

 

Thank you for updating your profile.

 

Have sent you a PM requesting for more information, I'll then look into this for you.

 

Thanks,

Jo

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eddecross
First Timer
Message 2 of 4

Hi, updated as requested!

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SocialTeamJo
Support Team
Message 3 of 4

Hi eddecross,

 

Can you please update your community profile to include your:


    • Name
    • Telephone number
    • Alternative contact number
    
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks, 
Jo

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