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on 01-07-2022 12:26 PM
I renewed my Fibre65 contract using the PrePay offer - money taken from my account but the page did not move on to completion. No confirmation email or notification received. Please advise urgently.
on 05-07-2022 01:34 PM
Hi @Terry90
Sorry that you are having problems
Best option would be to call the loyalty team on 03451720088 The will be able to help.
Sorry for any inconvenience caused
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