on 26-03-2020 11:15 AM
I went live on the 18th march ,got my first bill and it has a extra £3.77 on it for boost ,chat says it's only a one off but I dont understand why it's happened for a first bill has any other members had this happen and why .
26-03-2020 11:22 AM - edited 26-03-2020 11:27 AM
The help article explains that the first bill may have part-month charges for your services to cover the period between the start of service and the billing date. The overall first 'month' bill may therefore be a bit higher than the regular monthly bills (excluding chargeable extras like call costs or TV rentals etc).
Does this tie in with what you see?