02-02-2022 01:26 PM - edited 02-02-2022 01:28 PM
Fibre 65: fixed term £23.95/m vs. variable term £21.00/m.
From 2022, each April we’ll increase the broadband subscription amount you pay per month by the Consumer Price Index (CPI) rate of inflation plus 3.7% (which is lower than BT, EE, Plusnet and Vodafone’s current price rise commitments).
The CPI rate that we use is announced in January each year and we will increase your bill by this amount plus an additional 3.7%. This change will apply to all our broadband packages (existing and new customers).
For example, if the CPI rate announced in January 2022 was 0.6%, all relevant customers’ monthly plan prices from April 2022 will increase by 4.3%.
If the CPI figure is negative in the relevant year we will only increase the charges by 3.7%
We will notify all existing customers of these changes and they will have the right to leave TalkTalk without paying any early termination charges if they tell us within 30 days of receiving the email or letter. The email and letter will provide instructions on how to contact TalkTalk if they want to do this.
Broadband usage soared by 40% over 2020 and we’ve invested more heavily in our network as a result. Along with the rest of the sector –including providers such as BT, Sky, and Virgin Media- we’ve had to review our prices. The changes will allow us to keep up with increased demand and continue to offer resilient, totally unlimited usage as standard. Further investment also means we can bring faster speeds to customers, including full fibre, to help meet increasing data usage.
In reference to a comment I made here and @ferguson's reply, could someone, preferably a financial expert / maths wizard, please explain which is the better offer over the long term? I've been here since LineOne and hope to still be punching out a few more years yet.