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Free Echo Dot offer

atce4
Team Player
Message 6 of 6

Hi, I renewed my contract on the 16th October that included a free Amazon Echo Dot offer.
The 37 day period has now elapsed and I have not had the promised email with instructions on how to claim - checked and it's not in my spam folder.

Can one of the support team please look into this for me.

My community forum profile details are up to date including landline number.
Thanks


5 REPLIES 5

Gliwmaeden2
Community Star
Message 1 of 6

@dvdandrws, I see you also started your own thread, which was the right thing to do. Going to escalate that one into the workflow for you.

Gliwmaeden2, a fellow customer.
0 Likes

dvdandrws
First Timer
Message 2 of 6

hi its been over 37 days since i joined talktalk and haven't received any information about the echo dot i was being given.

 

can anybody help? 

0 Likes

Message 3 of 6

atce4
Team Player
Message 4 of 6

Thank you @SocialTeamJo , all sorted.

SocialTeamJo
Support Team
Message 5 of 6

Hi atce4,

 

I  can help with this, I've sent you a private message to get more information.

 

Thanks,
Jo