Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Free Echo Dot or Ring camera not received

GingerGinger
First Timer
Message 5 of 5

I upgraded my service over a month ago, the offer was to receive my choice of either a Ring Indoor camera or an echo dot. 

I have still not received the voucher for me to order. 

0 Likes
4 REPLIES 4

Message 1 of 5

Thank you 

 

i'll just need to confirm security and I can escalate this to get your code. 

 

I have sent you a PM.

0 Likes

Message 2 of 5

Also my profile is updated 

0 Likes

Message 3 of 5

I would have chosen the indoor camera, when upgrading I selected the Fibre65 including tech pack which was advertised on my account as £27 a month as my account was due for renewal. So appears I have been falsely targeted into taking out a new 18 month contract

0 Likes

Arne-TalkTalk
Support Team
Message 4 of 5

Hi @GingerGinger

 

What product would you have chosen?

 

I can look into this but first, can you please update your community profile to include:

 

Name


Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

0 Likes