on 26-03-2020 01:45 PM
I spotted that I received an unrequested item. I was told it would be changed. It hasn't and had been taken through DD. I received my April bill an the item has been billed again. My request for paperless billing has also been completely ignored! Not happy!!!
on 27-03-2020 08:48 AM
Thanks for your post, sorry that you are having problems.
If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your account.
To do this go into 'my settings' then 'personal information' then add your details.