on 24-09-2021 06:45 PM
I ordered my new Talk Talk Broadband and it was installed on the 7th Sept 2021 - i also chose the Gift card option on promotion through USwitch that was offered (amazon) but, similar other threads here, I've heard nothing yet. I have read the other threads with similar requests and I've checked my spam/junk folders for an email from GiftCloud, but see nothing. Can you check then resend?
on 27-09-2021 01:33 PM
Vouchers can take upto 90 days as per the Terms and conditions below.
You are only 21 days into the service so we can only ask for your patience.
on 25-09-2021 08:47 PM
@talkjamunity, everything in your profile area is only accessible to staff and yourself.
You can call yourself whatever you like as a user name - only that name is displayed in your posts, assuming you don't choose to display your real name.
Nothing else is visible to Jo Public.
on 25-09-2021 08:39 PM
updated my profile only to find you show my full name on threads ... why would anyone want their personal details all over an online forum?? When i find the option to keep it all private ill fill it in.
on 24-09-2021 06:58 PM
It generally takes at least 90 days for these offers to come through, was that not explained in the T&Cs?
If you would like the support team here to look into this for you it will help if you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.