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Gift Card not recieved

E_Smith3
First Timer
Message 4 of 4

My talktalk fibre 65 was ready as of 2nd August 2021 and I have still not recieved my £80 gift card

3 REPLIES 3

Gliwmaeden2
Community Star
Message 1 of 4

Good to hear that you are getting help.

 

Usually staff won't respond to a PM unless they have actually invited the customer to contact them and most correspondence is visible on the community!

 

Let us know when it's resolved. 

Gliwmaeden2, a fellow customer.
0 Likes

E_Smith3
First Timer
Message 2 of 4

Hey, I did private message one of the staff and it is getting resolved, but thank you for your help!

0 Likes

Gliwmaeden2
Community Star
Message 3 of 4

I'll re-escalate this thread for you,  @E_Smith3. I'd have expected a reply from staff by now, so it seems to somehow have been missed. 

Gliwmaeden2, a fellow customer.
0 Likes