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Gift Card not registered

RayShields
First Timer
Message 3 of 3

I signed up and was due to receive a £90 gift card 90 days after start of service. My Service started on 2nd December 21, when I click on the link in the email I received telling me about the gift card, it says my purchase is being processed, it does not show that I purchased the service, which is why, I assume, I have not received the card (it is over 90 days)

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2 REPLIES 2

Message 1 of 3

Hi @RayShields

 

The voucher will be issued in the next few days.

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud.

 

Regards

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Arne-TalkTalk
Support Team
Message 2 of 3

Hi @RayShields


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards
 

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