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Gift Card

JC100
First Timer
Message 5 of 5

Hi, 

 

I signed up for Fibre 65 Broadband with the offer of a £100 Gift Card.

 

It has been more than 90 days and I have not received this. I have also tried to follow this up via broadband choices but this has just generated an auto reply with no answers whatsoever. 

 

Please advise how I can claim this voucher. 

 

Thanks 

4 REPLIES 4

Gliwmaeden2
Community Star
Message 1 of 5

You must start your own thread, @TruTrinity, as it's important not to muddle different customers' accounts on the same thread.

 

Staff will only reply to the original poster. 

 

Please return to the billing message board and click on start a topic.

 

Also add your Talktalk landline number to your community forum profile details, for staff to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

Staff will respond to your thread after they get back, so Monday to Friday. 

Gliwmaeden2, a fellow customer.
0 Likes

Message 2 of 5

Hi,

 

I joined in august on the £100 gift card offer after 90 days.

 

I chased it up and was told to wait 90 days, as yet I am still waiting. 

 

Is there anyway of chasing this up please, it would seem I am not alone

 

Hopeful and waiting

0 Likes

Arne-TalkTalk
Support Team
Message 3 of 5

Hi @JC100

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

0 Likes

Arne-TalkTalk
Support Team
Message 4 of 5

Hi @JC100

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

0 Likes