Gift Card

[JC100]

Hi, 

I signed up for Fibre 65 Broadband with the offer of a £100 Gift Card.

It has been more than 90 days and I have not received this. I have also tried to follow this up via broadband choices but this has just generated an auto reply with no answers whatsoever. 

Please advise how I can claim this voucher. 

Thanks 

[Gliwmaeden2]

You must start your own thread, @TruTrinity, as it's important not to muddle different customers' accounts on the same thread.

Staff will only reply to the original poster. 

Please return to the billing message board and click on start a topic.

Also add your Talktalk landline number to your community forum profile details, for staff to identify your account. 

Go via your avatar/name; settings; launch profile wizard. 

Staff will respond to your thread after they get back, so Monday to Friday. 

[TruTrinity]

Hi,

I joined in august on the £100 gift card offer after 90 days.

I chased it up and was told to wait 90 days, as yet I am still waiting. 

Is there anyway of chasing this up please, it would seem I am not alone

Hopeful and waiting

[Arne-TalkTalk]

Hi @JC100

The voucher will be issued in the next few days. 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

Regards

[Arne-TalkTalk]

Hi @JC100

I will contact the team responsible for the vouchers. 

I'll post back when they reply. 

Regards