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Gift card

twigman
First Timer
Message 6 of 6

Hello,

 

I was offered a gift card when I signed up for broadband. I have not received a provider reference in order to tack when I will get the gift card. 

 

Any help with this would be greatly appreciated.

5 REPLIES 5

Message 1 of 6

Hi @twigman

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

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Message 2 of 6

Hello, 

 

Yes, I received an order confirmation and my services have gone live today. I know there is a 90-day wait for the gift card but I wanted to check to see if I was definitely going to receive one by checking my voucher status which I needed a reference number for which i was unable to locate.

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Message 3 of 6

Thank you - Did you receive an order confirmation?

 

Thanks,

Jo

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Message 4 of 6

Hello, 

 

I think it was through a price comparison site

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SocialTeamJo
Support Team
Message 5 of 6

Hi twigman,

 

Was an order placed with us directly or via a comparison website?

 

Thanks, 

Jo

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