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Gift cloud voucher not received

Pinkshoes2000
First Timer
Message 3 of 3

Hi, can you help please. 
I signed up at the end of January 2022 and used the £85 gift card offer. I was told this would be sent with instructions of how to claim within 90 days and I’ve received nothing. Can you help please? This was a large part of the reason I selected Talk Talk and I took screenshots as I clicked through the screens so can see the offer was there at point of purchase. 
Thanks, Laura

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Pinkshoes2000


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards

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Gliwmaeden2
Community Star
Message 2 of 3

Your thread didn't escalate into the queue for attention. 

 

Please look out for a reply from TT staff Monday to Friday, @Pinkshoes2000, as I am making sure that this is in the workflow. 

 

Please complete your community forum profile details so that they can identify your account. 

 

Go via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.