Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HOW CAN I CANCEL MY TALKTALK SERVICE WHEN ON ONE IS ANSWERING??

Samantha17
First Timer
Message 1 of 2

I’ve been trying to call customer services to cancel my contract but no one is answering. I understand Covid-19 means staff levels must be lower than usual however, as i live on benefits and REALLY can’t afford to keep my package, how on earth am i supposed to cancel? I need to get this sorted asap. Do i just stop all bank payments?

0 Likes
1 REPLY 1

hosay299
Philosopher
Message 2 of 2

U can post in the help side in the my account one shown here and a oce will reply but will be upto a week

 

this is for ideas and NON support area

 

things are changing day by day so please wait and see as they might not be able to help and the staff on phone are geting a lot of calls so the system is limted to the number of calls to allow

 

 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
0 Likes