Help can’t log on

[Richard Banks]

My account login is suggesting my email address is not recognised although I have been a customer for many years!? It won’t let me reset the password either!

 

[SocialTeamJo]

Thanks, Richard.

I can help with this, I've sent you a private message to get more information.

Thanks,
Jo

[Richard Banks]

2-3 months ago I think 

[SocialTeamJo]

Hi Richard,

Really sorry you're unable to access My Account, when was the last time you were able to login?

Thanks,

Jo