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How do I track an order number?

jon_c78
Conversation Starter
Message 5 of 5

I have an order number but do not know where to input it to follow progress.

 

Any Help welcome 🙂

Jon
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4 REPLIES 4

Message 1 of 5

Thank you.

 

Have replied to your PM and will look into this for you there. 

 

Thanks, 

Jo

jon_c78
Conversation Starter
Message 2 of 5

00299209 is the order. 

Jon
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SocialTeamJo
Support Team
Message 3 of 5

Hi jon_c78,

 

Sorry for the delay.

 

Have you found the order number?

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 4 of 5

Normally in My Account, @jon_c78.

 

However, if you ended up ordering FTTP you need to contact the Future Fibre team:

 

https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre

 

Gliwmaeden2, a fellow customer.
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