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How do to remove an old TalkTalk disconnected account number

itsmeacalling
Popular Poster
Message 2 of 2

When I log into my online TalkTalk account I see two account numbers. One is an old account now disconnected and my present account. Is there a way to remove the old account number has it is a little confusing when I log on as it always defaults to the old account. I cannot understand why TalkTalk did not removed it when I upgraded.

 

Any help would be appreciated

 

Thank you

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi itsmeacalling

 

Unfortunately there is no way to remove old accounts from My Account at this time. 

 

Sorry. 

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