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How do you get the prepaid gift card?

RJUK123
Team Player
Message 3 of 3

Hi folks, when I signed up for my broadband with Talk Talk part of the offer was for a £100 gift card.

 

My broadband has now been installed and there's no sign or mention of any gift card from anywhere.  How do I go about getting hold of it?

 

Thanks

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @RJUK123

 

Thanks for your post

 

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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Gliwmaeden2
Community Star
Message 2 of 3

From a 3rd party site its usually 90 days before you can chase this up, usually 37 from TT's own site, but whatever were the Ts&Cs at the time. 

 

Add your Talktalk landline number / account number to your community forum profile details for TT staff to identify your account. 

 

They'll then reply after the weekend. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

I'll move this to the billing section for you. 

Gliwmaeden2, a fellow customer.
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