How do you get the prepaid gift card?

[RJUK123]

Hi folks, when I signed up for my broadband with Talk Talk part of the offer was for a £100 gift card.

My broadband has now been installed and there's no sign or mention of any gift card from anywhere.  How do I go about getting hold of it?

Thanks

[Arne-TalkTalk]

Hi @RJUK123

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[Gliwmaeden2]

From a 3rd party site its usually 90 days before you can chase this up, usually 37 from TT's own site, but whatever were the Ts&Cs at the time. 

Add your Talktalk landline number / account number to your community forum profile details for TT staff to identify your account. 

They'll then reply after the weekend. 

Go via your avatar/name; settings; launch profile wizard. 

I'll move this to the billing section for you.