Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How long can a free phone call last?

BobFormby
Participant
Message 4 of 4

My new Fibre 65 contract includes free calls to landlines and mobiles but each call can only last 60 minutes.

Calls to other Talktalk customers was free for up to 3 hours on my last contract.  Is this still the case or are they now limited to 60 minutes?

Whichever it is, can you make this clearer when signing up.

Thanks.

Bob.
0 Likes
3 REPLIES 3

Message 1 of 4
Thanks for clearing that up.
Bob.

Message 2 of 4

I've never understood why they even have time limits. After all, you can just hang up and re-dial if you get near to the limit.

 

Personally though, I can't imagine ever needing to be on the phone to someone for anything close to 3 hours!

0 Likes

Gliwmaeden2
Community Star
Message 3 of 4

Calls to other Talktalk customers are still free for up to 3 hours,  @BobFormby:

 

https://community.talktalk.co.uk/t5/Articles/UK-call-costs/ta-p/2205242

 

All other calls to 01, 02 and 03 numbers and ordinary mobile numbers made when subscribed to the Anytime Calls boost are free for up to the hour.

 

20210331_001446.jpg

Sometimes the boost is offered free, as in your case.

 

Gliwmaeden2, a fellow customer.
0 Likes