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How to add my mobile to DD?

kizzie1
Popular Poster
Message 5 of 5

Ive looked everywhere and cannot find how to add my mobile bill ( it was free now its £3)  to my monthly DD or even set up its own DD.    

 

Help please!

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4 REPLIES 4

Message 1 of 5

Thank you Martin.  I will do that

 

Seems strange there isnt a option to do it via my mobile bill. just takes me to my internet bill and asks do I want to change it to card payments 😕

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Message 2 of 5
Internet and mobile billing are never combined, you get two bills and will need two Direct Debits.

If you already pay your internet bill via DD, log in to your account and use Live Chat, they will be able to see your current DD and set up another one for the mobile account.

Message 3 of 5
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kizzie1
Popular Poster
Message 4 of 5
Also, I had to make a new account with a new email for the community as it would not let me log on with my other one. I keep trying to change my email to the one I use but it won't let me as says its already one in use. How can I merge the two accounts or change the email to one my bills get sent to?
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