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I can't see the bills breakdown

aic-6175
First Timer
Message 3 of 3

Hi,

I cannot see the breakdown (details) of my bills and that's why I supposed I've been overcharged for the month February 2021. I've called the customer service and they've clarified for me the calls I made and why I've been charged for. They have promised that my issue with visualizing the breakdown of my invoices will be solved in the next 5 days.

Thank you.

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2 REPLIES 2

Message 1 of 3
Thank you. I did and the matter has been clarified. I wasn't overbilled but I didn't know that as I couldn't see the breakdown of my invoice.

ferguson
Community Star
Message 2 of 3

You can call 0345 172 0046, or for Live chat click here. If it shows as busy keep refreshing the page until Chat now appears.

 

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